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Get on Track
January 1, 2010 By: American Salon Staff American SalonTracking client history and formulas can be a hassle, but maintaining this important information is easy with Product Club's Tech Track system. The lockable storage box includes 100 client cards, 600 multiview head-form stickers, A to Z index tabs and a four-color pen. The stickers and pen make it easy to visualize foil placement and distinguish color formula while the client cards and tabs make logging client history simple, so you can recreate guests' favorite looks without having to rely on memory. Remembering customer information enhances credibility among clients, which in turn, increases business and referrals. Says Adrienne Rogers, Product Club's national technical training director, "The more professional you are as a colorist the higher level of trust your client will have—the two go hand in hand." productclub.com
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